Released: March 2023
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See what great customer service for electricians looks like, from communication and punctuality to follow-up, reviews and repeat work. [...]<p><a class="btn btn-secondary understrap-read-more-link" href="https://gemcell.com.au/news/customer-service-for-electricians/">Read More...<span class="screen-reader-text"> from Customer service for electricians: What great really looks like!</span></a></p>
In a workshop just outside Colac, a third-generation electrical business runs on a quiet kind of loyalty. NHP recently visited regional Victoria to sit down with the Riches family — founder Les, his son Russell, and grandsons Jack and Sam, who together make up Les Riches Electrical — to ask them a simple question: after [...]<p><a class="btn btn-secondary understrap-read-more-link" href="https://gemcell.com.au/news/sprecher-schuh-nhp/">Read More...<span class="screen-reader-text"> from Why would we use anything else? Three generations of the Riches family on what trust in a brand really looks like</span></a></p>
Insurance is a weird purchase when you think about it. It’s quite rare, in that it’s something you buy and you hope you never need to use. But, as we all know only too well, it’s an essential – and it gives you some peace of mind, too, knowing you’re covered should something untoward happen. [...]<p><a class="btn btn-secondary understrap-read-more-link" href="https://gemcell.com.au/news/insurance-brokers-vs-direct-insurance-electrical-contractors/">Read More...<span class="screen-reader-text"> from Insurance Brokers vs Direct Insurance: What’s Better For Electrical Contractors?</span></a></p>
